If your thermostat's Wi-Fi isn't working, the solution depends on what you're experiencing. NEW THERMOSTAT, NEW INSTALLATION – This is for people who recently bought a new thermostat and are installing it for the first time. What are you experiencing? Find the solution you need. Honeywell has the HVAC industry's most comprehensive line of building controls, valves, actuators, dampers, sensors, economizers, variable frequency drives and temperature controls. EZConfig Cloud for Scanning is a free software service that provides a quick and easy to use solution to configure and update your individual Honeywell bar code … Suppliers must register and use official work issued email addresses. The ActiveX plugin can allow … HONEYWELL HOME APP - Examples include the T6/T6R/T6R-HW thermostats, C1/C2 Wi-Fi Security Camera, W1 Wi-Fi Water Leak and Freeze Detector; Total Connect Comfort - TCC - Examples include the evohome Wi-Fi thermostat, evohome + RFG100 Gateway, Single Zone Thermostat + RFG100 Gateway. We’re saying “goodbye” to the Honeywell Lyric app and “hello” to the Honeywell Home app, to make room for big improvements.The Home app has more features, like the usability upgrades you’ve asked for, one-touch dashboard and improved geofence. New Capabilities. Honeywell support team of experts is committed to provide the right assistance for our products, software and services at any time. For the first time you access the IP camera or DVR/NVR, the Internet Explorer (IE8, 9, 10) need to be installed with ActiveX plugin. Non company email addresses will not be issued a SCC account. The Honeywell Lyric App is now the Honeywell Home App. HONEYWELL HOME APP. However, it doesn’t appear that ST SmartApp sees this value when polling the Honeywell cloud service. New thermostat installation. A recent server outage left Honeywell users unable to control their smart home devices remotely. However, users claim the problem has been going … I debugged the Honeywell app from a browser and noticed that a request is made periodically and a JSON response is received with one particular property ‘EquipmentOutputStatus’ set to a number value depending on the current equipment status. Join a community of thousands of security users who depend on Honeywell Home's innovative tools and portals to connect them to knowledge and resources. Improved performance. Continue to the New Thermostat, New Installation section. Privacy Statement and End User License Agreement; Terms & Conditions; Global Site; Mobile view; Feedback © 2020 Resideo Technologies, Inc. Honeywell Safety & Productivity Solutions - Technical Support Community. 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